Terms of Service

Service provider: [ŞİRKET UNVANI], [ŞİRKET ADRESİ] (MERSIS: [MERSİS NO]).

• Producer: a textile/apparel brand or seller using the Service to showcase products and collections, reach its customers and use AI tools.
• Follower: a user who follows producers, views collections and creates order requests.
• Visitor: a person who views a web page through a shared link without installing the app.
• Content: photos, images, text, prices and any other data users upload to or generate through the Service.

To use the Service you must be at least 18 years old and verify your phone number with a one-time code. You are responsible for your account and all activity under it. If you create an account on behalf of a business, you confirm that you are authorised to bind that business to these Terms.

Keep your information accurate and up to date. If you notice unauthorised use of your account, notify us immediately at destek@privyu.com.

Privyu is a platform that lets producers build digital product collections, edit product images with AI tools, share collections with their customers via WhatsApp and links, and receive order requests from followers.

Invitation-only access (closed model): on Privyu, collections are open only to a producer's followers. There are two ways to become a follower: (a) the producer adds you from their address book and following starts automatically when you sign in with the same number; (b) you send a follow request by entering the producer's join code (QR, written code or link).

• The producer approves or declines follow requests and may choose to auto-approve people who join with the code. A declined person is not notified of the decline.
• A request that is not approved drops off on the buyer's side after 30 days and can be sent once more; if the second period also ends without approval, no new request can be sent to the same producer.
• The producer is responsible for who their join code is shared with and may renew it at any time; renewing makes the old code invalid.
• The producer publishes each collection to "All my followers" or "Only people I choose" and may restrict it by country/region; region restrictions also apply to followers.

Privyu is not a party to any sale between a producer and a buyer. An order request is not a purchase; price, payment, delivery, returns and all product-related obligations are between the producer and the buyer and take place outside the Service.

You keep ownership of the Content you upload. So that we can provide the Service, you grant Privyu a worldwide, non-exclusive, royalty-free licence, sub-licensable only to our service providers, to host, process, edit with AI tools, reproduce and display your Content according to the visibility settings you choose. This licence ends when you delete the Content or your account.

You confirm that you hold all rights required to upload and share the Content (including copyright, trademarks and the consent of any people shown in photos).

Privyu has zero tolerance for objectionable content and abusive users. The following are prohibited:

• Unlawful, obscene, sexual, violent, hateful, discriminatory or harassing content
• Counterfeit products, or unauthorised use of another party's trademark, logo or copyrighted material
• Content that misrepresents a product or contains misleading prices or information
• Images of people without their consent, or unauthorised sharing of other people's personal data
• Any inappropriate content involving minors
• Spam, unsolicited bulk messages, fraud
• Harming the Service, circumventing its security, reverse engineering it, or collecting data by automated means

Detailed rules are set out in the Community Guidelines, which form part of these Terms.

Users can report inappropriate content in the app and block a brand or a follower. Reports are reviewed within 24 hours. We may remove content that breaks the rules without prior notice and suspend or terminate the related account temporarily or permanently.

AI features work by sending the images you upload to third-party AI providers. Your explicit consent is requested before you first use these features; details are in the Privacy Policy.

• AI output may be inaccurate, incomplete or different from what you expect. You are responsible for reviewing output before publishing it.
• Output must not misrepresent a product's colour, pattern, fabric, cut or other characteristics; the producer is responsible for product presentation that complies with consumer law.
• You can send us inappropriate or faulty output with "Report a problem" on the result screen.
• AI credits spent at generation time are not refunded if you do not like the result.

Producers can upload contacts from their address book to Privyu and send their collections to these contacts via WhatsApp. In that case, the producer confirms that:

• it is authorised to share these people's data and to message them;
• it has obtained the consents required for commercial electronic messages under Turkish Law No. 6563 and related regulations and complies with its Message Management System (İYS) obligations;
• recipients can opt out using the link in the message and opt-out requests will be honoured.

For contacts uploaded from the address book, the producer is the data controller and Privyu is the data processor (see Section 15).

The list of people uploaded from a producer's address book or following a producer is not shown to other producers, Privyu's affiliates or business partners, is not sold, and is not used by Privyu for marketing.

• New producers may be offered a free trial. When the trial ends, paid features are limited until a subscription is started.
• Subscriptions and credit packs are purchased only through the App Store or Google Play; payment is charged to your store account at confirmation of purchase.
• Subscriptions renew automatically every month unless cancelled at least 24 hours before the end of the current period, and payment is charged to your store account. You can manage and cancel your subscription in your store account settings; cancellation takes effect at the end of the current period.
• Refund requests are subject to Apple's or Google's refund policies and are made to the respective store.
• Monthly AI credits included with a subscription reset at the end of each period. Separately purchased credit packs do not expire. Credits cannot be exchanged for cash or transferred; remaining credits end without refund when the account is deleted.
• When a subscription or trial ends, you can keep using all your remaining credits; publishing new collections and updating published ones are disabled. Your published collections close to your followers and web links 15 days after the end date; your content is not deleted and reopens when you subscribe again.
• Invite and campaign codes only extend the free trial; they do not provide value equivalent to a paid subscription or purchasable credits.
• Deleting your account does not cancel your store subscription; cancel it in the store first to avoid further charges.

Current prices are shown on the purchase screen.

The Privyu name, logo, software, design and other elements of the Service belong to [ŞİRKET UNVANI]. You are granted a personal, non-transferable, non-exclusive and revocable right to use the Service for personal or business purposes in line with these Terms.

We may change, add or remove features to improve the Service. Interruptions may occur due to maintenance, security or third-party providers. If we materially remove a paid feature, we will give reasonable prior notice.

You can delete your account at any time in the app under Settings → "Delete My Account" or at https://www.privyu.com/hesap-silme. Deletion is immediate and permanent.

We may suspend or close your account if you breach these Terms.

The Service is provided "as is". Privyu is not responsible for transactions between producers and buyers, user Content or third-party services. To the maximum extent permitted by law, we are not liable for indirect damages or loss of profit. Consumers' statutory rights are not affected.

Producers agree to compensate Privyu for losses arising from third-party claims caused by their Content, the messages they send to their customers, or their breach of these Terms.

For data about a producer's customers (contacts uploaded from the address book, views of personalised links, order requests), the producer is the data controller and Privyu is the data processor. Privyu:

• processes this data only to provide the Service and in line with the producer's instructions;
• does not share or sell it to anyone other than the sub-processors listed in the Privacy Policy;
• protects it with appropriate technical and organisational measures;
• deletes it when the producer account is deleted and reasonably assists the producer in responding to data subject requests.

The producer is responsible for having a legal basis to process this data and for informing the people concerned.

How we process your personal data is explained in the Privacy Policy and the KVKK Information Notice.

If you downloaded the app from the Apple App Store:

• These Terms are between you and Privyu only; Apple Inc. is not a party and is not responsible for the app or its content.
• Your licence is limited to use on Apple devices that you own or control, as permitted by the Apple Media Services Terms.
• Privyu alone is responsible for maintenance and support of the app; Apple has no obligation in this respect.
• If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price, if any. To the extent permitted by law, Apple has no other warranty obligation.
• Privyu, not Apple, is responsible for product liability, legal compliance and consumer claims relating to the app.
• Privyu, not Apple, is responsible for investigating and resolving any claim that the app infringes a third party's intellectual property rights.
• You confirm that you are not located in a country subject to a US embargo and are not on any US list of prohibited or restricted parties.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

We may update these Terms. For material changes we will notify you in the app and ask for your consent again where required. The current version is always on this page.

These Terms are governed by the laws of the Republic of Türkiye. Users acting as consumers may, within statutory limits, apply to Consumer Arbitration Committees and Consumer Courts. For other disputes, the courts and enforcement offices of [YETKİLİ MAHKEME ŞEHRİ] have jurisdiction.

[ŞİRKET UNVANI] — [ŞİRKET ADRESİ]

Email: destek@privyu.com · KEP: [KEP ADRESİ]